Wisconsin-based 1st Community Credit Union selected Jack Henry’s Banno digital platform for basic processing and computing needs. Member Driven Technologies implemented the platform, which includes Banno Conversations, to offer digital engagement to members, according to a press release.
“The digital experience is now a do or die when it comes to maintaining strong member relationships,” said Larry Nichols, CEO and President of MDT, in the release. “By launching the Banno digital platform in partnership with MDT, 1st Community Credit Union is taking proactive steps to select a solution that members love today with the secure and flexible architecture needed to ensure that members will also love tomorrow. We are proud to partner with leaders like 1st Community Credit Union as they invest in modern technology to better support and serve their communities.”
“To deliver a superior member experience, it is essential to have a secure and innovative digital platform with a wide range of features and functionality, which is exactly what we found in Jack Henry’s Banno,” said said Mike Lorenz, vice president of member experience for 1st Community Credit Union, said in the release. “Banno offers the simplicity, responsiveness and versatility we were looking for. Members have already expressed positive feedback, reflected in high ratings on Google Play and the App Store. The technology has established a great foundation for our digital branch, contributing to our broader digital strategy.”