Firstmark Credit Union Transforms Workforce Safety and Productivity with Stratodesk


SAN FRANCISCO–(BUSINESS WIRE)–Endpoint Operating System Innovator stratodesk today announced that it is powering a fleet of VMware thin clients for Firstmark Credit Union, the oldest state-chartered credit union in San Antonio, Texas, to enhance workforce productivity and security. hybrid work. The credit union moved from physical Windows PCs to VMware Horizon VDI-based desktops and laptops protected by True SSO and integrated with the Stratodesk NoTouch operating system. With Stratodesk as a strategic end-user IT partner, Firstmark can save 67% on hardware costs, 75% on system imaging time and up to 95% on PC troubleshooting time.

“As a billion-dollar financial services company, we take productivity and security seriously,” said Aaron Bedingfield, CTO of Firstmark Credit Union. “Stratodesk has helped us simplify our entire IT infrastructure to save hardware costs and management time, standardize desktops, and implement security features that allow our distributed teams to work securely. from anywhere.”

Reduced PC update and management time from weeks to minutes

Firstmark’s IT team was spending a huge amount of time managing the physical PCs of hundreds of employees, each connecting their workstations to peripherals ranging from customer signature pads to scanners that quickly process checks, identification and secure PIN codes. With dozens of software versions to manage, it would take up to three weeks to update the Windows PC fleet each time. The credit union first evaluated several “advanced operating system” vendors. However, these operating system alternatives were found to be under-presented or too complicated. The company ultimately chose Stratodesk for its manageability, simplicity, and flexibility, enabling the IT team to support the following initiatives.

Deploy VMware Horizon VDI with True SSO with multi-factor authentication. It took only a few weeks for the successful deployment of True SSO, enabling Firstmark to deliver user single sign-on (SSO) and enterprise-grade MFA with a rich consumer-like experience. From start to finish, from the initial proof of concept through the implementation process, Stratodesk provided top-notch support, quickly resolving every question or issue.

Configure and control hundreds of clients from a single Stratodesk NoTouch Center. The Stratodesk NoTouch OS interface was more intuitive than others, allowing the Firstmark administrator to easily and quickly deploy Stratodesk-based terminals locally or over the network. With the streamlined out-of-the-box experience, Firstmark now spends minutes, not hours, getting end users up and running.

Reduce management time and material costs

Previously, it took the Firstmark team up to six hours to update, test and transfer physical workstations with all peripherals into a single financial center. Instead of having to create patch and update plans for different PC configurations, IT administrators can manage a single Stratodesk master image and implement security updates or software features with just a few mouse clicks. mouse.

“Innovative organizations like Firstmark that win by focusing on customer experience need flexible, easy-to-use workspace technology,” said Emanuel Pirker, CEO and Founder of Stratodesk. “Our partnership with Firstmark allows them to accelerate digital transformation initiatives, reduce costs by maintaining new and old devices for many years, and deliver a unique standardized experience to their distributed employees.”

About Stratodesk

Founded in 2010, Stratodesk is the world’s leading EUC innovator of endpoint operating system software. Stratodesk’s client-centric, agile Linux-based managed operating system software, Stratodesk NoTouch, defines end-user computing with its freedom to turn any device into a ready-to-use endpoint. cloud-based and highly secure, enabling enterprises to cost-effectively manage their unified VDI endpoint deployments and secure digital perimeters. Stratodesk’s software works seamlessly on all x64, x86 and ARM/Raspberry Pi-based hardware products, increasing endpoint security and simplifying the user experience. Today, with nearly one million licenses deployed worldwide across multiple industries, Stratodesk prides itself on its authenticity and. commitment to provide the most innovative software solution to its customers. For more information, visit


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