TCU Financial Group and Thirdstream Deliver Value to Employees and Members of Credit Unions



An installation base of more than 40 Canadian financial institutions, Thirdstream provides account opening solutions anytime, anywhere, on any device.

TCU Financial Group

TCU Financial Group

TCU Financial Group’s collaboration with fintech Thirdstream offers automated branch account opening, integrated with major business systems.

LETHBRIDGE, AB, CANADA, Aug 24, 2021 / – thirdstream, Inc., a leading provider of digital account opening solutions for retail and commercial deposit accounts, today announced the deployment of its branch account opening solution with TCU Financial Group. Integrated into its core processing platform, Thirdstream’s Retail Branch Depository (RDI) solution is the next step in TCU Financial Group’s continued digital transformation, which includes the modernization of its core processing solutions, deposit and loan.

“We are proud of the many years we have been able to work with the TCU team. Said Thirdstream CEO Keith Ginter. “From the initial launch of RDI in 2013, until the last upgrade of our most recent platform, our teams have demonstrated their ability to innovate and bring solutions to market to serve employees and members. of TCU Financial Group. The latest integration with their core processing solution improves the in-branch experience for members and aligns well with Thirdstream solutions that deliver the retail and commercial experience, both in-branch and in line.

“TCU Financial Group’s goal is to continually engage our members and to do so, we need to deliver solutions that drive efficiency and deliver reliable service, at scale. Said Greg Peacock, CEO of TCU Financial Group. “When Thirdstream confirmed that its integration with the core processing platform was available, we were eager to take this approach. Eliminating duplication of effort at our branches has reduced errors and increased employee satisfaction, as well as an enriched member experience through reduced wait times.

In addition to deploying Thirdstream’s API-driven retail depository solution and integrating with the corporate banking platform, TCU Financial Group leverages OneSpan’s eSignLive electronic signature capabilities. TCU Financial Group staff members can open accounts for new and existing members in minutes, while eliminating the need to print, sign and physically store documents.

A long history of collaboration with Thirdstream.

“Financial institutions expect their fintech relationships to be reliable and sustainable,” said Keith Ginter, CEO of Thirdstream. “After rolling out our branch account opening solution, we are excited to see what the future holds for TCU Financial Group and how we can support them going forward. ”
“Thirdstream and TCU Financial Group have worked together for almost ten years since that initial deployment of RDI in early 2013,” continued Greg Peacock of TCU Financial Group. “It is essential to have reliable relationships with suppliers who are evolving into strong partnerships. Thirdstream brought expertise and in-depth understanding of the system, processes and tools to help us achieve our goals.

Thirdstream’s solutions are designed to overlap, with core processing and LOS integration being options that financial institutions can adopt upon initial acquisition or as part of their growth plan. The solutions feature a configurable workflow, providing consumers and employees with a cohesive contemporary onboarding experience, and provide financial institutions with cutting-edge tools and solutions to add value to every interaction with their customers.
Thirdstream’s solutions are cloud-based, running on Microsoft Azure, with data domiciled in Canada, serving nearly fifty Canadian credit unions, banks and trust companies.

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About Thirdstream
Thirdstream, headquartered in Lethbridge, Alberta, provides digital, online and in-branch account opening solutions to more than forty clients across Canada. From identity verification to account funding, Thirdstream’s suite of solutions support consumer acquisition, business integration, unsecured retail loans and credit card arbitrage. The platform is cloud-based, designed for individuals and businesses, as well as financial institutions targeting consumers anywhere, anytime, from any device. For more information, please visit

About TCU Financial Group
TCU Financial Group is a Saskatchewan-based credit union that has provided a full range of financial products and services to Saskatchewan residents, organizations and businesses since 1952. TCU Financial Group aims to connect people with their unique life goals by creating meaningful spaces, providing a value-added experience with expert advice and advocacy for financial literacy to foster healthier communities. To learn more, please visit

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